Keyboard Stopped Working

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If your laptop keyboard stops working, you have a few options. Some are simple, while others are a little more difficult. In any event, your keyboard-related issues can be resolved; the only question is how quickly and whether you’ll have to pay to get the work done.

Keyboard Stopped Working

One of the simplest way is to restart your computer

When you have a computer problem, this is the first thing you should attempt before going any farther with troubleshooting. Restarting the computer is quick and simple, and it just possibly fixes the keyboard problems you’re having.

Actually you can restart your computer without using a keyboard, by following the steps below

  • To restart Windows 10, go to the Start menu, pick Power, and then Restart. 
  • If you’re having troubles with your mouse and touchpad as well, press and hold the power button on your computer for a few seconds, then switch it off. 
  • Then, with a push of a button, turn it back on to see if the problem has been resolved.

Even if your Keyboard doesn’t work after restart, then it might determine whether a hardware or software issue is causing your laptop keyboard to malfunction.

Here’s how to go about it: 

  • Enter the BIOS by restarting your machine. 
  • You can achieve this by continually hitting a key while the machine is booting up. 
  • The key you press depends on the laptop you have; typically, F2 or Delete are the keys to press. 
  • While your PC is booting up, the exact key to use will be presented at the bottom of the screen.

If you can get into the BIOS, your keyboard problem is caused by software. If you can’t get into BIOS, though, you’re most likely dealing with a hardware issue.

If you have a hardware problem, then please follow the steps below

  • The first thing you should do is wipe the keyboard. 
  • Before you begin, ensure the laptop is turned off and unplugged for safety reasons. 
  • Turn the laptop upside down and gently shake and tap it on the bottom once that’s done. Hopefully, you’ll be able to remove some dust and other debris from behind the keyboard. You can also blow into the keyboard, or use compressed air if you have one.
  • If it doesn’t work, you can try removing the battery from your laptop and then plugging it in to turn it on. 
  • The battery can sometimes create keyboard issues, especially if it overheats.

It’s also possible that the keyboard has been broken or is no longer attached to the motherboard. In each of these situations, you’ll need to open the laptop and reconnect the keyboard, or replace it if it’s broken. If the laptop is still covered by the manufacturer’s warranty, simply send it in for service. If it isn’t, we strongly suggest you hire a professional to remedy the problem rather than attempting to do so yourself, unless you are confident in your abilities.

If your laptop keyboard isn’t working because of a software problem, you’ll probably be able to fix it in no time. You should give a couple things a shot.

  • The first is to make sure your keyboard driver is up to current. 
  • On your Windows laptop, go to Device Manager, find the Keyboards option, expand the list, and right-click Standard PS/2 Keyboard, then Update driver. 
  • Check to check whether your keyboard works after the upgrade is complete. If it isn’t, you’ll need to uninstall and reinstall the driver.
  • Right-click the Standard PS/2 Keyboard once more, and then choose Uninstall device. Reboot your device after deleting the driver, and it should automatically reinstall.
  • Check the keyboard once more to check if the issue has been resolved.

If all else fails, a virus scan using a product like Malwarebytes is the last resort. It’s possible that a virus is causing your laptop keyboard to stop working, which a malware scan can hopefully fix.

You can’t type because your keyboard is locked? If you accidentally locked the keyboard and don’t remember how, simply follow this troubleshooting method to unlock the keyboard on your Windows 10 / 8 / 7 computer.

Before you begin, check to see if any keys or the entire keyboard are physically broken. You can attach an external USB / PS2 keyboard to a different computer. If the problem persists, your keyboard may have been physically damaged. Otherwise, it’s most likely a software issue, which you can resolve using the procedures below

  • Check your USB port is working
  • Adjust your keyboard settings
  • Reinstall your keyboard driver
  • Update your keyboard and USB driver (recommended)
  • Switch to ChromeOS


In this article we have discussed how to troubleshoot the problems with the keyboard and also solve the basic issue with hardware and software. If the problem persists it is advisable to seek professional help. 

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